Terms

Plain terms for Cue

The product

Cue is desktop software that coaches your posture from your webcam, locally on your computer. It may have bugs, change as the product improves, or be briefly unavailable.

Not medical advice

Cue is a desk posture reminder. It is not a medical device and does not provide diagnosis, treatment, prevention, physical therapy, or ergonomic assessment.

Posture accuracy

Camera-based posture scoring depends on lighting, webcam position, seating, clothing, hardware, and baseline setup. Use Cue as a gentle reminder, not as a precise measurement tool.

Privacy and account data

Cue processes camera frames on your computer and does not upload camera frames or video. Account services may receive your email, device/license details, app version, platform, local date, timezone, and daily aggregate tracked seconds for activation, access, and quota.

Free tier and paid plans

The free tier includes a daily tracking limit and needs no payment details. Pro is a paid subscription (monthly or yearly) that removes the limit; it renews until you cancel, and you can cancel any time from your account, keeping Pro until the end of the paid period. The founder lifetime is a one-time purchase that grants Pro for the life of the product and is only sold during the launch window. Prices are shown at checkout in USD. For billing questions or problems, email support@cueposture.com and a human will sort it out.

Accounts from the beta

Installs and accounts created during the free beta keep working. Any extended access granted during the beta lasts until its stated expiry, after which the free tier or a paid plan applies.

Email

Cue may send product emails, posture tips, and product updates. Product emails include an unsubscribe link. Essential account, activation, billing, and security messages may continue.

Installer signing & security

The Windows installer is code-signed by William Brako; Windows may still show a SmartScreen warning while reputation builds. macOS and Linux builds are coming soon. Download Cue only from cueposture.com.

Misuse and availability

Access may be suspended for abuse, tampering, attempts to bypass quota or account controls, or activity that harms the service or other users.

No warranty

Cue is provided as available, without guarantees. Liability is limited to the extent allowed by law.

Stuck or something broke? Email support@cueposture.com. I read everything.